Broadcast Texting 

Essenty offers broadcast texting which means that you can create a text to send to your entire team, all customers, or selected contacts and it will seem personal, not canned. We recommend that you take a moment to learn more about the Essenty texting feature.

Recommended Prerequisites

You will need your Contact Manager setup with your customers, team, and/or prospects. 

Here is a really short, mini-series of steps you take to easily set up your Contact Manager & Subscription list(s). Please ensure you have done these steps first.

SETUP ASSISTANCE - If you feel particularly tech-challenged or you are a super busy leader or someone who needs an assistant, we offer a service (by request only) for us to set this up for you. Please send your request to Essenty Support.

Using The Broadcast Texting Feature

First, you'll need to select your FREE text messaging number. Request a text messaging number on the Settings > Profile page (pick one in the area code of your preference).

Because you need to have the Contact Manager setup before you can send text messages, we have made the "how to send a text" training part of that series. But if you already have your contacts set up, CLICK HERE to learn how to send a quick text to your subscription list.

This short video shows you how to select a text number.

How do I know if my customer's phone number is a cell phone or a landline? 
If you are uncertain about a phone number - you can go to and select "Reverse Lookup" and enter the phone number. It will tell you whether it is a cell phone or not.


What is a campaign? 

A campaign comes in two flavors - Broadcast and Series. A broadcast is a single message to an audience. A series is multiple messages scheduled to send to an audience (a subscription list).


What Is Meant By Marketing Credits?

Essenty is charged per email and per text that is sent. To make this service scaleable for teams of all sizes, we created a credit system that will debit your "bank of credits" as you send emails or texts. We call these credits "marketing credits." For details CLICK HERE.

Will I be able to add images to my text messages?

Absolutely! And emojis. 


What other things will I be able to do with the text platform?

Once basic texting is running smoothly, the rest of the marketing system will be completed. This includes drip emails & texts. 


How will I know if someone sends me a text reply to my outbound texts?

Replies will be found in your back office in the "Inbox" located in the left navigation (see the screenshot below). From there you will be able to text chat back & forth, just click on their name anytime you want to send them a new (one-off) message as well.