My Member Number Isn't Filling In


First, take a look at your number in your profile settings.


  • Make sure you have no spaces before or after your number, where you filled it in.
  • Make sure you don't have the "#" sign in the space where your number goes.



If both of these are fine then follow these instructions to test it.


TO TEST YOUR ORDER NOW BUTTON - 
You should always check this button with the RIGHT-CLICK, and choose "Open In a Private Window" or an "incognito window".  This advice is because you're a member and YL's cookies hold your data in the browser.



TO TEST YOUR ORDER NOW BUTTON FOR RETAIL - 

Just click the button and when it arrives at Young Living's website, you will notice in the website's address bar that your member ID is in the string of the address, meaning it is going to embed it for them as they go through the checkout process. 






If this didn't help you, please scroll up to the top of the page and submit a support ticket to us and please let us know what type of device you are using when this happens.